Internal Coach Certification

The Atom Wave ICF accredited ACSTH program is specifically designed for organisational and internal coaching. It is also aligned with the International Coaching Federation's Level 1 education and supports your application for the Associate Certified Coach credential.
Based on the Solution Focus approach, it equips participants with professional coaching skills tailored for organisations.

WHAT YOU GET:

  • Practical capacity building coaching tools for coaching within ever-changing organisations.    
  • In-house executive coaching skills accelerating a culture of coaching.    
  • Coaching services with a high Return on Investment.
  • Empowered internal coaches with ΙCF accredited ACSTH learning and an all weather coaching kit. 
  • A growing impact of HR.    
  • A-Z Internal Coaching Framework to integrate internal coaching within the organisation.

PROGRAM OVERVIEW

Conceived and designed with the HR and/or Transformation leader in mind, this program envisions to deliver a state of the art coaching certification program that will address the full spectrum of coaching competencies, equip participants with in depth coaching skills as well as practical tools designed and tested to work within organisations. 

As Internal Coaching, we define a coaching process supported by the organisation and provided by internal coaches who are members of the same organisation and are trained in professional coaching.  Internal coaches undertake coaching assignments with coachees/clients within the same organisation, yet outside their own line management responsibilities.

Internal Coaching is amongst the most powerful interventions to build a coaching culture, to support transformation and agility of organisations.

The program is currently accredited as ACSTH program by the ICF and as of 2023 it is transitioning to cover the LEVEL 1 ICF requirements.



WHAT WILL YOU LEARN?

You will be able to coach with a  pragmatic and brief coaching methodology, the Solution Focus which is particularly fit for the business environment.

You will  learn how to use tested, practical coaching  tools tailored to leadership and performance  based on our experience of implementing coaching within organisations.

You will be able to design and manage an A-Z coaching assignment as you will be equipped with a full coaching KIT. Everything from the Coaching forms, to the detailed process steps, all the key factors to anticipate in communicating the program internally and educating the involved stakeholders (prospective coachees, coachees' bosses, top management).

As a coach you will feel empowered with a Solution Focused coaching mindset, your clients will get high ROI from a professional coaching service, and HR will grow its impact through supporting capacity building and transformation through coaching leaders through it.

Should you decide to work as an external coach, you will be even more equipped to handle executive coaching assignments as internal coaching is amongst the most complex forms of coaching offerings.


ACCREDITATION

  • The Internal Coaching Certification provides the 60 hours of Coach Education and 10 Mentor Coaching hours approved by the International Coaching Federation (ICF)
  • It is accredited as an ACSTH course and aligns with the International Coaching Federation's Level 1 education and supports your application for the Associate Certified Coach credential

WHO IS THIS FOR?

  • This program is addressed to organisations wishing to develop a team of credible, effective Internal Coaches that will support the organisation's People Strategy and plan to support this role with an internal coaching framework.
  • It is designed for experienced HR and other leaders who wish to undertake an Internal Coach role together with their existing tasks and have a strong interest in people development.
  • It is also suitable for Agile coaches who wish to incorporate Solution Focused coaching in their practice.

What do participants say about this course?

Maria Nikolakaki - ONLINE Internal Coach Certification Participant
Video Testimonial

"... in the past I was expert in solving problems, now I am an expert in finding solutions"

Maria Koniakou - ONLINE Internal Coach Certification Participant - Video Testimonial

"On a practical level, my colleagues and my manager noticed that I have changed the way I handle communications both orally and written. I am now focusing on what has worked and on strengths and I was told that this helps people "unlock" ..."


Using solution focus methodology helps you to delve deeper into a person's issue and shows the path for improvement/change without making any reference to the problem itself at all. As a coach you need to focus on the person's strengths & achievements, trigger the proper questions and the solution is there coming straight away from the coachee himself/herself it's amazing!

Bilalis Nikolaos - Head of HR Business Partnering Central Units / Internal Coach program participant - EUROBANK

I had the opportunity to work with Atom Wave several times during the last years. Recently, I participated to the Solution focused internal coach certification. During this fantastic journey, I discovered myself and invented another way to make my work inspirational, transformational and source of development for people. I strongly recommend this program which changes our way of thinking. Atom Wave is a value adding business partner.

Anna Maniati - HR Director at AXA Insurance SA Greece / Internal Coach program participant

It has exceeded expectations! The blended methodology of workshops, social learning digital platform and group peer / mentoring sessions accommodates for the different learning styles of the participant group, whilst pushing individual comfort zones.

Alexandra PHILIPIDOU - HR Manager & Internal Coach Certification participant - Praxia Bank


COACHING METHODOLOGY: Solution Focus

Our coaching methodology is based on the Solution Focus. The approach values practicality and is especially suited for working with leaders within organisations. The focus is on working with people strengths through defining the what is wanted, discovering the what is working and what contributed to that and on making practical progress. It leads to a positive and pragmatic way to work within organisations and beyond coaching it is helping instill a new culture of addressing people at their resources. For a short introduction to Solution Focus coaching watch our video here. More information about our Solution Focus Coaching Methodology here.


COURSE DESCRIPTION

WHAT WILL THE PROGRAM EXPERIENCE INCLUDE?

We want to ensure you get everything needed to feel confident in your internal coaching skills. Therefore, this is a rigorous program of 90 hrs spread over a period of six months and requires commitment.

During the workshops, you will practice coaching through structured coaching practice sessions and feedback from the course instructors.

You will have Peer Group Practice sessions, submitting reflections to course instructors for review and support.

You will coach real clients and you will again be supported through Mentor Coaching.

You will receive 10 hours of Mentoring focusing on practicing specific coaching competencies, thus covering the required mentor coaching hours for ACC accreditation by ICF.

Upon successful completion of the above mentioned requirements, you will earn your Internal and Organisational Coach Certification by Atom Wave and you will have received 60 ACSTH (Accredited Coaching Specific Training Hours) and 10 Mentor Coaching hours thus covering the training requirements and mentor coaching requirements for ACC accreditation by the ICF, aligned with the LEVEL 1 ICF requirements.

MODULE 1: COACHING CONVERSATIONS FUNDAMENTALS

Module 1 is a 30 hour module with 24 student contact hours, and 12 hours of Instructor reviewed practice. It focuses on the basics of coaching conversations and practice of the coaching skills required for a successful internal coaching relationship.

Pre-Work Assignement

Module 1 Topics

  • What are the building blocks of an internal coaching relationship?
  • When to coach and when not to: The Formula of Change
  • What is the structure of a coaching conversation?
  • What do we ask when we ask? The Solution Focus approach
  • What are the competencies for a coaching conversation: The ICF Competencies in Action

In-Between Module 1 & 2:

  • Peer Group Practice
  • Real Client Practice
  • Mentor Group Coaching #1

MODULE 2: COACHING METHODOLOGY FOR INTERNAL COACHING

Module 2 is a 30-hour module with 24 student contact hours, and 10 hours of Instructor reviewed practice. This is a highly practical module focused on deepening coaching skills, on visiting practical applications of coaching within the organizations.

Workshop Topics

  • Coaching Ethics and client cases
  • "Bracketing" the Manager role and transitioning into Internal Coach role
  • How to run an A-Z internal coaching assignment: Process & Flow
  • Coaching Applications to support internal clients:
  1. Clarify Decisions
  2. Get Re-Ignited
  3. Detox work relationships
  4. Open up Possibilities
  5. Formulate meaningful IDPs
  • Setting up an Internal Coaching Framework
  • Practicing and observing the ICF Core Competencies

In-Between Module 2 & program completion

  • Peer Group Practice
  • Real Client Practice
  • Mentor Group Coaching #2
  • Mentor Group Coaching #3
  • Three hours of individual Mentor Coaching

Program completion for ACSTH Certificate (aligned with LEVEL 1 ICF requirements):

  • Submit Recorded Session with client for Performance evaluation at ACC level
  • Atom Wave Internal Coach Certification upon all program requirements

COURSE INSTRUCTORS

Olympia MITSOPOULOU, PCC
Program Director, Instructor, Mentor Coach

Olympia MITSOPOULOU

Olympia Mitsopoulou founded Atom Wave (then H2gO) in 2002. Since then, Coaching programs for over 100 client organisations internationally have been designed. Amongst client organisations are: AB, Alpha Bank, AXA, Eurobank, IKEA, L'oreal, Philip Morris, Vodafone.

The Atom Wave "Solution Focused Coaching Skills" program for Leaders was shortlisted for the 2014 European and Mentoring Coaching Council (EMCC) Best program award. In 2017, the ICF ACSTH "Internal Coach Certification" program was designed to address the challenges of the internal coaching. Measuring business impact and ROI of coaching is an inherent part of Atom Wave programs and it has developed the "Zoom In - Zoom OutTM" model for measuring Business Impact and ROI of Coaching.

Olympia is credentialed PCC coach by the ICF (International Coach Federation), Program Designer and Director of the Atom Wave "Internal Coach Certification" ICF ACSTH program , Certified by Coach U, Certified by SolutionSurfers in BRIEF Coaching and Team Coaching, and by AXIALENT in Conscious Business coaching. She is also a trained assessor for the European Individual Accreditation and the European Quality Award for the European Mentoring and Coaching Council. Her academic background is in Occupational Psychology (B.A. American College of Greece & M.Sc University of Wales, College of Cardiff).

Olympia is based in Lausanne, and splits her time between working in Switzerland and Greece.

Marialexia MARGARITI, PCC
Program Instructor, Mentor Coach & Supervisor

Marialexia Margariti

Marialexia Margariti is an organizational psychologist (M.Sc.) & Certified Psychotherapist (M.A., ECP), Professional Certified Coach by the ICF (PCC), EMCC Assessor of training providers (EQA) & coaches seeking individual accreditation (EIA) and supervisor.

She spent a large part of her career in the corporate world, starting in the area of Human Resources, and later in the areas of brand management and advertising at European and global levels.

She has coached senior managers, individually & in teams, for more than 1.500 hours and has worked as senior trainer in large coaching & mentoring programs at local and international levels.

In the last couple of years she is supervising teams of students in coaching training programs (internal & external coaches).

Marialexia has served as Vice President Quality in EMCC's International Executive Board responsible for matters related to Ethics, Regulation, Diversity & Inclusion, competencies & CPD for coaching/mentoring/supervision. She is a founding member and former President of EMCC Greece. She is also member of European Association of Psychotherapy (EAP), National Organisation of Psychotherapy Greece (NOPG) and International Coach Federation (ICF).

Christiane Kosub, PCC, Mentor Coach, Supervisor, ICF Performance Evaluation Assessor

Christiane Kosub

Christiane is a Professional Certified Coach by ICF (PCC), Mentor-Coach ICF, Group Dynamics Trainer (DGGO) and EFQM (European Foundation for Quality Management)-Assessor, ICF Assessor.

 She brings more than 25 years of experience in management development for profit organizations in the pharmaceutical, automotive, telecommunications and insurance industry amongst others.

As Personal Development Manager and Department Head of Quality Management in an insurance company and Manager of Seminars in a software company, Christiane has gained internal experience of different organizational cultures and roles. Her intercultural competence widened while she lived and worked in China at Renmin University Beijing as visiting professor. 

Her focus is change management, leadership, team and individual development in an international, fast-moving environment. She is a communications expert.

For the last couple of years her main focus has been on solution focused coaching with senior managers, career coaching, mentor coaching, intercultural training and working as a supervisor in the CAS (Certificate of Advanced Studies) “Leadership in Health Care”. 

Her aim is to support people discovering and using their resources to achieve their best hopes by strengthening their self confidence.

She is fascinated by working in partnership with her clients, sharing insights, bringing humor and encouraging flexibility.

Since more than 10 years she is living in Switzerland close to Basel.

 

 

Why is Internal Coaching now more important than ever?

Read latest research about the importance of coaching on change management schemes and how High-Performance organisations have relied on internal coaching to increase profitability.


FAQs

How do you define Internal Coaching?

An Internal Coach is an employee within an organisation who has been trained and qualified as a professional coach practitioner and has specific coaching responsibilities with colleagues outside own line of management responsibilities.

How much time would I need to invest to meet requirements of this program?

The program spans within a 6 month period and it has a 90 hour duration. Therefore, you could estimate an average of 15 -20 hours per month. Of course this varies according to each individual.

How can you tell whether coaching has been an investment worthwhile?

This is a very good question that is relevant not only for coaching but for most Leadership Development programs as well. Business Impact and measuring ROI is a core area of our own research about coaching and and as such we have incorporated in our ACSTH "Internal Coach Certification" program a simple yet effective methodology to calculate ROI of your internal coaching assignments.

Does ACSTH accredited training means I am an ICF credentialed coach?

ACSTH training stands for Accredited Coach Specific Training Hours and it is a term used by ICF to signify that a specific program has been assessed to meet all operational and quality standards to cover training requirements for credentialing via the ACSTH option. Minimum ACSTH for ACC credentialing are 60 hours and the Atom Wave "Internal Coach Certification" program is a 90 hour program with 70 ACSTH hours, so the 60 hours are more than covered. Additionally, in order to get credentialed as a coach at ACC level by the ICF, you would also need to:

  • 4 Hours of Mentor Coaching (within the program you get 6 mentoring hours and therefore only need 4 instead of 10)
  • Submit a Recorded Session & Transcript which will be assessed 
  • 100 client coaching hrs (not with Direct reports)
  • Pass the Coach Knowledge Assessment
  • Pay the respective application fee

For more information please visit the ICF relevant page: https://coachfederation.org/

NEXT: Executive Coaching